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Travel Agency Singapore
The travel industry in Singapore is highly competitive, making it challenging to choose the best travel agency for your needs.
The best travel agencies in Singapore include CTC Travel, Lightfoot Travel, SA TOURS, Tour About Singapore, and MONSTER DAY TOURS.
When selecting a travel agency in Singapore, take into account factors like reputation, experience, customer reviews, and the variety of services provided.
Typically, travel agencies in Singapore commonly provide services such as flight and hotel bookings, itinerary planning, travel insurance, and guided tours.
To help make this decision easier, check out the list we have compiled of some of the Best Travel Agencies in Singapore!
Quick Summary
- Best travel agencies in Singapore include CTC Travel, Lightfoot Travel, SA TOURS, Tour About Singapore, and MONSTER DAY TOURS.
- When choosing a travel agency in Singapore, consider factors such as reputation, experience, customer reviews, and the range of services offered.
- Common inclusions from a travel agency in Singapore typically encompass flight and hotel bookings, itinerary planning, travel insurance, and guided tours.
Key Consideration Factors
Before getting into the best travel agency in Singapore, here are some consideration factors to remember:
- Reputation: Research the travel agency’s reputation online to ensure that it has a good track record and is reliable.
- Experience: Find out how long the company has been in business and get feedback from customers who have used its services before.
- Service Quality: Make sure that the travel agency provides quality services such as helpful staff, good customer service, and timely information.
- Price: Compare the prices between different travel agencies to make sure you are getting the best deal.
Best Travel Agency Singapore
1. CTC Travel
| Key Services | Well-traveled tour guides and China tours |
| Website | https://www.ctc.com.sg |
| Address | 133 New Bridge Road, 03-03/04/05/06 Chinatown Point, Singapore 059413 |
| Phone | (+65) 6532 0532 |
| Operating Hours | Monday to Saturday: 10 AM to 8 PM Sundays and Public Holidays: 12 NN to 6 PM |
CTC Travel is a travel agency based in Singapore. CTC Travel provides travel services to a wide range of customers, from young adults traveling with friends to honeymooners and couples. Alongside travel services, they offer China tours for those interested in exploring the sights of mainland China.
CTC Travel has well-traveled tour guides who are able to take visitors on tours around China to experience first-hand the culture and history of the region. One of the many travel packages available is the “China Tour Package” which includes airfare to four destinations, five nights accommodation at three different hotels, nine meals, and transportation to all destinations listed, including exotic destinations.
Several other travel packages are also available including travel packages that include travel to Thailand, Cambodia, Egypt, Greece, and many more!
Key Differentiators
- Providing a wide range of customized tours
- Highly specialized in operating China tours
- Knowledgeable and friendly tour leaders
Client Testimonial
Came back from a 8 day trip to China – ZhangJiaJie and I must said me and my family had a really good time. The whole trip was well-planned, lodging and food were good and we had 2 (1 from SG and the other from China) very experienced and responsible tour guides who took good care of us from day 1 to the last day. This is my first time joining a tour under CTC and I’m quite sure it will not be the last.
2. Lightfoot Travel
| Key Services | Meet with the locals and ensure an authentic experience away from the crowd |
| Website | https://www.lightfoottravel.com |
| Address | 1 Nanson Road, Level 3, Singapore 238909 |
| Phone | (+65) 6438 4091 |
| Operating Hours | Monday to Friday: 9 AM to 6 PM |
Lightfoot Travel is a travel agency with offices based in Singapore, Hong Kong, Dubai, and London.
Lightfoot Travel provides travel services to all kinds of customers, from young adults traveling with acquaintances to couples, honeymooners, and families. Alongside travel services, they offer meet-ups and tours that enable visitors to interact with locals and experience an authentic travel experience without having to travel far away from the usual tourist attractions.
This travel agency has many travel packages that are based on different themes or countries. One of their most popular travel packages is the “Love & Marriage Package”, which includes arrangements for hotels, meals, transportation, photography, wedding venue reservation, wedding invitation cards, joss paper packets for prayers, tour guides for three days in China, and traditional Chinese tea ceremony.
Key Differentiators
- Experience tour leaders
- Makes sure customers are satisfied
- High quality service
Client Testimonial
A superb company who are responsible for opening the door for me to explore areas of the world I would have never been to. Their travel knowledge is really excellent and the service is always impeccable – highly recommend!
3. SA TOURS
| Key Services | USA and Europe tours |
| Website | https://www.satours.com |
| Address | 1 Park Road, #04-62, People’s Park Complex, Singapore 059108 |
| Phone | (+65) 6535 2611 |
| enquiry@satours.com.sg | |
| Operating Hours | Monday to Saturday: 10 AM to 8 PM Sundays and Public Holidays: 12 NN to 6 PM |
SA Tours is a travel agency based in Singapore that specializes in travel to both the United States and Europe. SA Tours has travel packages that are designed for families, couples, and solo travelers.
One of the travel packages offered by this travel agency is the “USA & Europe Family Vacation Package” which includes airfare to four destinations, six nights accommodation at hotels, with breakfast included, daily buffet lunch or dinner with drinks, three days tour guide with driver on-site, all transportation within the country including transportation between airports and hotels and five meals per day.
A number of other travel packages are also available including travel packages that include travel to Spain and Korea!
Key Differentiators
- A travel agency of choice for Europe tours
- Attractive tour prices
- Highly experience tour guide
Client Testimonial
Rockefeller Consultancy Pte Ltd (a WSQ Training Service Provider) is honoured to collaborate with such a professional company. Thank you Sino-America Tour Corporation Pte Ltd and all staff members and Management for your employees upskilling effort.
4. Tour About Singapore
| Key Services | Food, walking, and bike tours around Singapore |
| Website | https://touraboutsingapore.com |
| Address | 1 North Bridge Road Centre, #B1-57 High Street Centre, Singapore 179094 |
| Phone | (+65) 9699 2799 |
| Operating Hours | Monday to Saturday: 9 AM to 6 PM Sundays: 9 AM to 5 PM |
Tour About Singapore is a travel agency based in Singapore that offers travel packages for visitors looking to explore the city. Tourists can take walking tours, bike tours, and food tours to learn about the history of Singapore.
Tour About Singapore seeks to provide an experience where tourists are able to travel through time using their five senses – tasting local dishes, feeling the wind on their skin as they travel through Singapore by bicycle, listening to locals talk about their culture, sightseeing at historical locations around the city, and taking in the smells of local food shops- all without ever leaving their current location.
Key Differentiators
- Competitive pricing
- Highly experienced tour leader
- Knowledgeable tour leader
Client Testimonial
Have been on several walking tours with Leo and most recently enjoyed my experience on the Fort Canning tour where Leo explained the history of Singapore in a delightful and very entertaining manner. It was a true nature and history walk where you are always engaged with personal stories and anecdotes about Singapore from Leo’s wealth of knowledge (even about the flora and fauna!) and experience over the past fifty years. I preferred going on the tour with a smaller group as it gave more opportunity to pause, explore and ask questions at our leisure.
5. MONSTER DAY TOURS
| Key Services | Private tours, Walking tours, and Virtual tours |
| Website | https://www.monsterdaytours.com |
| Phone | (+65) 8749 7346 |
| info@monsterdaytours.com | |
| Operating Hours | Monday to Friday: 9 AM to 6 PM |
Monster Day Tours, with its tagline “Go Big or Go Home”, is a travel agency based in Singapore that promises king-sized adventure and king-sized fun.
Monster Day Tours is also known for its virtual tours to different parts of the world. They offer travel packages where tourists can travel through time and space without ever leaving their current location.
Virtual tours are offered near the Dali Museum, Huangshan Mountain, Shanghai Pudong, Mount Fuji, and many other locations around the world.
The travel agency’s website is available in both English and Mandarin, providing travel opportunities for everyone looking to travel. They focus on local authentic experiences, community centres, exploring hidden gems and off-the-beaten paths in Singapore.
Key Differentiators
- Offers travel packages
- High quality services
- Competitive pricing
Client Testimonial
Great tour! Would recommend. Grace was our tour guide to the evening southern islands tour. She was engaging, eloquent and knowledgeable about many aspects, ranging from ports of Singapore, boats and even touched on the biodiversity of Singapore. Kudos to Irfan too! The sunset was gorgeous and it’s really nice to be out at sea. We had packed dinner after the trip as we could not eat on the boat.
6. Chan Brothers
| Key Services | Asia and China Tours, Muslim Tours, Silver Age Tours and DIY Tours |
| Website | https://www.chanbrothers.com |
| Address | 150 South Bridge Road, Fook Hai Building Level 1 and Level 7, Singapore 058727 |
| Phone | (+65) 6438 8880 |
| inquiry@chanbrothers.com.sg | |
| Operating Hours | Monday to Sunday: 11 AM to 6 PM |
Chan Brothers travel agency, with offices in Singapore and China, caters to the travel needs of many holiday-goers. The travel company’s website lists travel packages for travel to Asia, China, Muslim countries, and the Silver Age Tourism group.
The travel packages are categorized for tourists who want to stay within their budget or who are traveling with families. Chan Brothers also has travel packages that include travel experiences like food tasting tours and cooking classes.
Key Differentiators
- Eye catching prices
- Offering the largest number of tours
- One of the most reputable travel agencies in Singapore
Client Testimonial
Went to Scandinavia and the itinerary and tour guide was perfect! Made so many friends!
7. WTS Travel
| Key Services | Cruises, Overseas Package Tours, Worldwide Hotel Reservations, Air-ticketing and Coaches |
| Website | https://tour.wtstravel.com.sg |
| Address | Bukit Panjang Plaza: 1 Jelebu Road, #04-06, Bukit Panjang Plaza, Singapore 677743 Our Tampines Hub: 1 Tampines Walk, Our Tampines Hub, #B1-38, Singapore 528523 |
| Phone | (+65) 6764 8558 (+65) 6494 6886 |
| Operating Hours | 11 AM – 8 PM Daily |
WTS Travel is one of the travel agencies in Singapore that specializes in travel products and services for tourists. They offer travel packages to overseas destinations, cruises, tour packages, hotel reservations, air tickets, and coaches.
Their travel products are categorized according to the travel tastes of travelers who are looking for travel experiences that will suit their needs. WTS Travel offers travel packages for people on a tight budget as well as ones with new families who want an adventure outside of Singapore.
These travelers have access to travel packages that range from food tasting tours and cooking classes to travel across Asia or China. They are also known for their Asia-Pacific, UK, UAE, and Singapore tours.
Key Differentiators
- Competitive pricing
- Variety of packages
- Packages to suit customer’s needs
Client Testimonial
Got a ticket from WTS via easybook to malacca. SG to Malacca was smooth and comfortable. On the coach, the wts admin staff told me to wait at Hatten Hotel Lobby at 215pm for return.
8. Nam Ho Travel
| Key Services | Travel Miles Membership Tours to Alaska, Australia, Europe, South Korea and USA |
| Website | https://namho.com.sg |
| Address | People’s Park Complex 1 Park Road, #01-84 D/E, Singapore 059108 |
| Phone | (+65) 6221 8433 |
| sales_enquiries@namho.com.sg | |
| Operating Hours | Monday to Friday: 10 AM to 6 PM |
Nam Ho Travel is a travel agency that caters to the travel needs of many holiday-goers. The travel company’s website lists travel packages for popular destinations such as Alaska, Australia, Europe, South Korea, and USA.
The travel packages are categorized for tourists who want to stay within their budget or who are traveling with families. For seasoned travelers looking for a hassle-free trip, they provide an easy, worry-free traveling experience by handling all of your travel requirements at inexpensive rates and with flexible departure dates.
Nam Ho Travel also has travel packages that include travel experiences like food tasting tours and cooking classes.
Also, they collaborate with world-renowned insurances to provide global travelers complete independence and the assurance that comes with knowing they have the most comprehensive coverage.
You may travel worry-free, whether for a short business trip or an extended family holiday.
Key Differentiators
- Competitive pricing
- Worry free traveling experience
- Experienced tour leaders
Client Testimonial
Went to South Korea 2 weeks ago with my family. Had a wonderful time! Our tour guide, Chris AKA 小金，was very knowledgeable, nice and helpful during the entire 1 week trip. Change my perception of tour as I usually travel F&E. Well done and keep it up!
9. Hong Thai Travel Singapore
| Key Services | Tours to Korea |
| Website | http://www.hongthai.com.sg/ |
| Address | 1 Park Road, #02-121 People’s Park Complex Singapore 059108 |
| Phone | +65 6533 1788 |
| Operating Hours | Mon to Sat 09:00 – 20:00 Sun & PH 12:00 – 18:00 |
Hong Thai Travel Singapore, a branch of Hong Thai Travel Hong Kong, has established a reputation for offering high-quality travel services. As one of the major travel agencies in Singapore with an established history and considerable expertise, Hong Thai Travel consistently wins people’s favor.
Key Differentiators
- Providing quality tour services
- Rich experience in operating private tours for organizations
- One of the best travel agencies for Korea tours
Client Testimonial
Been using their services for the last 9 trips, excellent service and first rate hotel rooms. Keep up the excellent services.
10. Dynasty Travel
| Key Services | Yours to Hong Kong & Macau |
| Website | https://www.dynastytravel.com.sg/ |
| Address | 35 New Bridge Road, Dynasty Travel Hub Singapore 059395 |
| Phone | +65 6338 4455 |
| enquiries@dynastytravel.com.sg | |
| Operating Hours | Mon to Fri 09:00 – 20:00 Sat 09:00 – 18:00 Sun 10:00 – 18:00 |
Dynasty Travel is a dynamic firm that is constantly enhancing its services to better serve clients. They are dedicated to delivering a comprehensive variety of travel services for their varied client base, including group excursions, MICE trips, free and easy itineraries, custom made adventures, and educational trips.
Key Differentiators
- Professional and friendly customer service
- Providing great website and mobile app for viewing and booking tours online
- High quality services
Client Testimonial
I booked my cruise to nowhere trip from Dynasty Travel. Thanks to Chris Ng who provided an excellent service. Very friendly and yet professional, explained every single detail and make sure I understand the terms and conditions.
11. Millennium
| Key Services | Tailor made tours for Silver Group, Families with young children, student group etc, Inbound Tours, Cruise handling, Cruise bookings, Yachts and Ferry bookings (to Batam, Bintan & Tanjung Balai) Corporate Incentives, MiCE, Domestic tours, attractions, car rentals & hotel bookings |
| Website | http://www.millennium-tours.com/ |
| Address | #06-06 SIM LIM TOWER, 10 Jalan Besar,, Singapore 208787 |
| Phone | +65 8322 9474 |
| info@millennium-tours.com | |
| Operating Hours | Contact for more information |
Millennium Tours & Travel, incorporated in 2006 as a Singapore-based tour operator and dmc, has earned a reputation for dependability, show care, and concern in devising the most appropriate travel itineraries for the elderly, families with young children.
We will continue to focus on the leisure sector, caring for elderly silver group, families with young children, and students around the world, especially cruises. In addition to this, our vast experience in delivering corporate Incentives, MICE, specialized tours, and cruise incentives from Asian markets such as China, India, Southeast & East Asia together with our global partners will continue to bring value and memorable travel experiences to all our customers.
Key Differentiators
- Tailored tour
- Competitive pricing
- Elderly care
12. American Lloyd
| Key Services | Corporate Travel Management, Leisure Travel and Tours, Educational Trips, Cruise Holidays, Meetings, Incentives, Conferences, Exhibitions (M.I.C.E.) |
| Website | http://www.americanlloyd.com/ |
| Address | 350 Orchard Road, #17-08/09 Shaw House, Singapore 238868 |
| Phone | +65 6737 8777 |
| eng@eurolloyd.com | |
| Operating Hours | Monday: 08:00 – 17:30 Tuesday: 08:00 – 20:00 Wednesday: 08:00 – 20:00 Thursday: 08:00 – 20:00 Friday: 08:00 – 20:00 Saturday: 08:00 – 20:00 Sunday: 08:00 – 20:00 |
Established in 1933, American Lloyd Travel Services is a full-service travel management firm that can cater to the entire travel requirements of commercial and leisure clients. With more than 30 employees and an annual turnover of over S$55 million, we’re one of Singapore’s most established and renowned travel companies. We were one of the first travel agencies in Singapore
Key Differentiators
- Competitive pricing
- Experience tour leader
- Full services provided
13. Fayyaz Travels
| Key Services | Flights, Cruises, Customized Holidays, Luxury Travel |
| Website | http://fayyaztravels.com/ |
| Address | 131 Tanglin Road #02-07/08 Tudor Court Singapore 247924 |
| Phone | +65 6235 2900 |
| info@fayyaztravels.com | |
| Operating Hours | Monday: 09:00 – 18:30 Tuesday: 09:00 – 18:30 Wednesday: 09:00 – 18:30 Thursday: 09:00 – 18:30 Friday: 09:00 – 18:30 Saturday: 10:00 – 15:00 Sunday: CLOSED |
We know how important little things are in making your trip genuinely fantastic, which is why we devote our time to communicate with you to fully understand what types of adventures you want and then do everything possible to make your ideal trips a reality.
Key Differentiators
- Understands their customers well
- Amazing prices
- Experienced tour leader
Client Testimonial
Fayyaz Travels provides custom packages of the highest quality, and their dedicated customer service is amazing. Whenever i plan a very enjoyable trip, i make sure to use their services, they get me the best deals that work as per my schedule. Keep up the great service! and you will only add to your loyal customer base 🙂
14. Global Travel
| Key Services | Corporate Travel Programme Management, Business Events and Exhibitions (MICE & BEE), GTView, Leisure Travel and Tours |
| Website | https://globaltravel.com.sg/ |
| Address | 151 Lorong Chuan #04-08 New Tech Park (Lobby H) Singapore 556741 |
| Phone | +65 6226 0960 |
| Operating Hours | Contact for more information |
Global Travel are a long-standing member of the Singapore Business Federation and one of the top Singapore-owned independent Travel Management Companies, as well as being a major participant in World Masters Games.
They work closely with airlines, hotels, automobile rentals, insurance providers, and banks to provide you with an exceptional travel experience.
Key Differentiators
- Competitive pricing
- Provides best travel experience
- Insurance coverage
15. New Shan Travel
| Key Services | Corporate Ticketing, Wholesale, M. I. C. E (Meetings, Incentive, Conventions & Exhibitions), Group Tours, Private Tours / Self Drive, Customised Tours, Free and easy travel, Cruise Holidays |
| Website | https://www.newshan.com/ |
| Address | 20, Maxwell Road, Singapore 069113 |
| Phone | +65 6481 1181 |
| customerservice@newshan.com | |
| Operating Hours | Monday: 10:00 – 19:00 Tuesday: 10:00 – 19:00 Wednesday: 10:00 – 19:00 Thursday: 10:00 – 19:00 Friday: 10:00 – 19:00 Saturday: 09:00 – 17:00 Sunday: CLOSED |
As air travel began to pick up, New Shan Travel began in 1972. Starting off with just a team of 8, we realised the need for a wholesaler to provide airline tickets at reasonable prices to both businesses and consumers. Over the years, we have grown to provide a spectrum of specialized services catering to a wider range of audience.
Based on our mindset of creating mutual trust and understanding with our airline partners we have gained recognition from our partners for being one of the best passenger sales agents in Singapore.
Key Differentiators
- Offering large numbers of tours
- Understanding customers well
- Reasonable pricing
Client Testimonial
Booked my cruise ticket through this agency under Chris.
She is prompt and quick in securing whatever I wanted for this cruise trip.
One thing that makes her really stands out is her friendliness and attentiveness to check out if everything is going alright and will be ready any time to help to resolve any issues that can be done at her end with dream cruise.
Travel Agency Singapore
Traveling can be a hassle–especially if you travel often. If you’re looking for an easy, worry-free experience and don’t want to spend time researching travel options or booking flights yourself, check these travel agencies we’ve listed for you!
These travel agencies specialize in travel products and services that are tailored to your needs: whether you’re on a tight budget, a luxurious getaway, or traveling with family. The right agency offers travel packages that include food tasting tours and cooking classes as well as different tours around the world.
Want to know which destinations to drop by on your tour? Check out these articles to know which places to try and visit during your getaway:
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Frequently Asked Questions (FAQ)
If you have any questions about travel agency in Singapore, you can refer to the frequently asked questions (FAQ) about the best travel agency Singapore below:
What are the best travel agencies in Singapore?
The best travel agencies in Singapore include CTC Travel, Lightfoot Travel, SA TOURS, Tour About Singapore, and MONSTER DAY TOURS.
What should I look for in the best travel agencies in Singapore?
When looking for the best travel agencies, you should consider factors like their reputation for exceptional service, the quality of local tour guides they work with, and the variety of tour groups they cater to. It’s also essential to check if they provide a free and easy itinerary that suits your travel preferences.
How can a local tour guide enhance my travel experience in Singapore?
A local tour guide can significantly enhance your experience by giving you insider tips, sharing local customs and traditions, and taking you to less-known but equally fascinating places. They can make your trip more memorable by providing insights you wouldn’t get from guidebooks.
What is a packaged tour and how does it work?
A packaged tour is a pre-planned itinerary that includes various services like hotel room accommodations, meals, tours, and sometimes even flights. It’s an all-in-one solution provided by travel agencies where all the details are taken care of, allowing tour members to enjoy their trip without worrying about logistics.
Can I customize my itinerary or is it strictly a packaged tour?
While some travel agencies offer strictly packaged tours, many offer a ‘free and easy’ itinerary option. This means you have the flexibility to choose your activities while benefiting from the agency’s organized travel arrangements like transportation and hotel room bookings.
How do tour managers contribute to the tour group’s experience?
Tour managers play a crucial role in ensuring that the tour group has a smooth and enjoyable trip. They handle all logistical aspects, solve any issues that arise, and often share valuable knowledge about the destination. Their expertise and management skills can greatly enhance the overall trip experience.
What kind of support can I expect from a tour manager during my trip?
You can expect your tour manager to provide ongoing, exceptional service throughout your trip. This includes everything from confirming your hotel room bookings to making sure you’re on time for your departure date. They’re there to handle any issues and answer any questions you might have.
What happens if I need to change my departure date?
Most travel agencies understand that plans can change, so they typically offer some flexibility with the departure date. However, it’s important to check the agency’s specific terms and conditions regarding changes to packaged tours as fees may apply.
How can a travel agency ensure a memorable trip?
A top-notch travel agency will ensure a memorable trip by providing excellent service, well-planned packaged tours, and knowledgeable tour managers. They’ll pay attention to details like comfortable hotel rooms and seamless transportation, and they’ll have local tour guides who can provide unique insights into the destination.
What are some of the benefits of travelling with a tour group?
Travelling with a tour group offers several benefits. You can enjoy the company of like-minded travelers, share experiences, and make new friends. Tour managers handle all the logistics, allowing you to focus on enjoying your trip. Plus, tour groups often get special access or rates at popular tourist destinations.
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