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10 Best Roadside Assistance Melbourne Has To Offer [2024]

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Roadside Assistance Melbourne

Best Roadside Assistance Melbourne
Best Roadside Assistance Melbourne

If you own an older car, obtaining a roadside assistance package is a good option. However, even contemporary automobile models are not immune to car problems. Fortunately, several vehicle insurance companies provide this form of emergency assistance as part of their policy. The breadth of roadside assistance coverage varies from business to provider. This is why you should know where to go for the finest roadside assistance Melbourne has to offer.

1. Budget Direct

Key Services15% buy-online discount, New-for-old replacement (see conditions below), Not-at-fault rental car cover
Websitehttps://www.budgetdirect.com.au/
AddressBrisbane, QLD, Australia
Phone+61 7 3465 1755
E-mailCSD@BudgetDirect.com.au
Operating Hours24 Hrs. Daily

Budget Direct is one of the most successful and well-known general insurers in Australia. They provide a selection of goods, including as insurance for your automobile, house and its contents, life, and health, as well as for your pet. Customers in New South Wales who switched to Budget Direct Comprehensive Car Insurance reported making an average savings of $201 annually when compared to the prices they had been paying before for automobile coverage. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • roadside assistance is included in all of their car insurance policies as standard
  • you can make unlimited callouts for roadside assistance
  • they will come to you anywhere in Australia, 24 hours a day, 365 days a year
  • they have a fleet of over 4,000 roadside assistance vehicles across Australia

Customer Testimonial:

“Made the call to book and the technician arrived 30 minutes later. Work was complete in 20 minutes and the car started like it was new. Couldn’t be happier”

Clark L.

2.NRMA Insurance

Key ServicesInsurance, Loan Application, CTP Green Slip Insurance, Income Protection, Life Insurance
Websitehttps://www.nrma.com.au/
Address241 Honour Avenue, COROWA NSW 2646
Phone+61 2 6033 1266
Operating Hours9AM – 5PM Mondays – Fridays

There is no way to put a price on the NRMA’s worth to its members. Therefore, their Loyalty Discount might help you save money on insurance if you have many qualified policies or have been a customer for a long period of time. They also provide NRMA Plus Extras if you want coverage that is above and above what is normally provided. This upgrade includes perks like towing and glass repair, as well as other conveniences. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • Roadside assistance is included in all of their car insurance policies as standard.
  • You can make unlimited callouts for roadside assistance.
  • They will come to you anywhere in Australia, 24 hours a day, 365 days a year.
  • They have a fleet of over 4,000 roadside assistance vehicles across Australia.

Customer Testimonial:

“I had a flat tire and called NRMA. The representative on the phone was very friendly and helpful. The roadside assistance service arrived within the hour and changed my tire quickly and efficiently. I was very pleased with the service.”

Sonia S.

3. 24/7 Roadservices Australia

Key ServicesRoadside Assistance, No Joining Fees, Australia Wide, Unlimited Callouts*, Easy
Websitehttps://www.247roadservices.com.au/
AddressLevel 27, 101 Collins Street, Melbourne VIC 3000
Phone+61 1300 550 279
E-mailadmin@247roadservices.com.au
Operating Hours9AM – 5PM Mondays – Saturdays

With little room for new entrants, Australia’s main automotive organizations have cornered the market on roadside assistance. Their prices went up without providing any meaningful value to customers. The staff at 24/7 RSA is very committed to providing excellent customer service. Their primary focus will be to get all of their drivers back on the road as soon as possible. How? By whatsoever means is most practical. With a 24-hour a day control room headquartered in New South Wales, Australia. When you really need us, the staff will be there for you. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • Roadside assistance is available. 24 hours a day, 7 days a week.
  • They will come to you anywhere in Australia.
  • They have a fleet of over 4,000 roadside assistance vehicles across Australia.
  • Roadside assistance is included in all of their car insurance policies as standard.

Customer Testimonial:

“Simple battery problem, external service provider turned up within 15 mins. Diagonosed the issue and changed out battery. Tested new install and alternator. This is what service should be.”

Chris

4. RAC Roadside Assistance

Key ServicesInsurance, Roadside Assistance, Car Loans, Personal Loans, Home Security, Car Servicing and Repairs, Home Services, Travel
Websitehttps://rac.com.au/
AddressShop 17, Primewest Bunbury Centrepoint Shopping Centre 60 Blair Street Bunbury
Phone+61 8 6150 6441
Operating Hours9AM – 5PM Mondays – Fridays

RAC, a member-led organization, has no stockholders. They spend their revenues in the members and the WA community. They finance the RAC Rescue helicopters and their life-saving missions, teach road safety to over 500,000 Western Australian children, and invest in their Automated Vehicle Program experiments, which help us understand how driverless technology might impact their future. Through their Risky Roads campaign, driver distraction campaign, and advocacy to government on driving taxation, infrastructure requirements, and safety, they push for safe, sustainable, and accessible transport and more dynamic, connected communities. Member Benefits provides RAC members discounts on goods and services. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • roadside assistance is available. 24 hours a day, 7 days a week.
  • They will come to you anywhere in Australia.
  • They have a fleet of over 4,000 roadside assistance vehicles across Australia.
  • Roadside assistance is included in all of their car insurance policies as standard.
  • You can make unlimited callouts for roadside assistance.

Customer Testimonial:

“Phoned for help, got a txt when coming. Came in the 90 mins. The Rac man was nice polite helpful and fixed it in a flash. He saved my day.”

Gillian

5. Youi Car Insurance

Key ServicesEmergency roadside assistance included, New-for-old-car replacement (within 2 years), $1,000 emergency repairs and accommodation
Websitehttps://www.youi.com.au/car-insurance
Address2 Smart Drive, Sippy Downs, Queensland
Phone+61 7 3719 4800
Operating Hours24 Hrs. Daily

It’s no secret to you that dealing with vehicle insurance may be a major nuisance. Now you may rest easy knowing that they’ve done everything they could to make your life simpler. They work hard to streamline the insurance renewal process, communication with us, and the opportunity to save money by bundling coverage. They feel that all claims, regardless of how serious, deserve the same level of consideration and help. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • roadside assistance is available. 24 hours a day, 7 days a week.
  • They will come to you anywhere in Australia.
  • They have a fleet of over 4,000 roadside assistance vehicles across Australia.
  • Roadside assistance is included in all of their car insurance policies as standard.
  • You can make unlimited callouts for roadside assistance.

Customer Testimonial:

“I would like to thank Michael, from Roadside Assist, for saving this ‘damsel in distress’. He was extremely efficient, friendly and an absolute delight to deal with. Got my Mitsubishi going in an instant. Thanks Michael!”

Cathy

6. Wrong Fuel Rescue

Key ServicesPetrol in a Diesel Car, Diesel in a Petrol Car, Contaminated Fuel
Websitehttps://www.wrongfuelrescue.com.au/
AddressMelbourne, Australia
Phone+61 1300 282 820
E-mailinfo@wrongfuelrescue.com.au
Operating Hours24 Hrs. Daily

100% Australian-owned Wrong Fuel Rescue. Misfueling is solved on-site. They offer individual and fleet motorists with a rapid and cost-efficient solution for misfueling disasters with a fleet of cars operated by professional Roadside Assistance Mechanics. Whether it’s diesel in a petrol automobile, or tainted gasoline. Wrong Gasoline Rescue wants to fix bad fuel. Since 2015, quality and trust have been the foundation of their company, allowing us to safely return thousands of motorists to the road. Through innovation, they’ve improved Roadside Assistance. They’ve revolutionized Australia’s misfueling sector, removing the need for several providers. Time, money, and trouble saved. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • roadside assistance is available. 24 hours a day, 7 days a week.
  • They will come to you anywhere in Australia.
  • They have a fleet of over 4,000 roadside assistance vehicles across Australia.
  • Roadside assistance is included in all of their car insurance policies as standard.
  • You can make unlimited callouts for roadside assistance.

Customer Testimonial:

“Prompt and helpful service, Nathan was professional and friendly and got the job done efficiently.”

Melissa

7. Real Car Insurance

Key ServicesBreast, Nasal refinement (Rhinoplasty), Face, Body, General Plastic Surgery and Skin Rejuvenation.
Websitehttps://www.realinsurance.com.au/
AddressLocked Bag 2010, St Leonards NSW 1590
Phone+61 2 8867 6890
E-mailcustomercare@realinsurance.com.au
Operating Hours8AM – 7PM Mondays – Fridays

Real Insurance provides much more than low-cost insurance. When they first entered the Australian market in 2005, their purpose was to defend people’s quality of life. They ‘ve kept that promise by providing goods with genuine savings and value, employees who give real service, and a company culture that inspires true trust. The amount of industry accolades they’ve earned attests to this. You may learn more about Real’s history, origins, principles, and dedication to you, as well as the community work they conduct. Real Insurance strives to provide a winning mix of exceptional value and innovative products. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • roadside assistance is available. 24 hours a day, 7 days a week.
  • They will come to you anywhere in Australia.
  • They have a fleet of over 4,000 roadside assistance vehicles across Australia.
  • Roadside assistance is included in all of their car insurance policies as standard.
  • You can make unlimited callouts for roadside assistance.

Customer Testimonial:

“Based on a recent claim I made, I have decided to take up insurance on another vehicle with Real Insurance due to the excellent service – from claim, assessor feedback/advice and dealing with the repairer. Thank you very much.”

ChittyD

8.Roadside Assistance Melbourne

Key ServicesRoadside Assistance, Battery Replacement, Tyre Replacement, Fleet
Websitehttps://www.roadsideresponse.com.au/
AddressSuite 43 Level 2/222 Lonsdale St, Melbourne VIC 3000, Australia
Phone+61 1300 468 931
E-mailservice@roadsideresponse.com.au
Operating Hours8AM – 6PM Daily

Roadside Group Australia Pty Ltd acquired Roadside Response in 2012, and it has quickly become one of Australia’s premier Roadside Assistance and Battery Replacement companies. Our management team has over 20 years of expertise in Roadside Assistance, Battery Replacement, and mobile service. Our New South Wales headquarters provides countrywide service. Our mission is to provide dependable, cheap mobile services that keep people secure and mobile. Our industry-leading Roadside Assistance membership and Pay As You Go Emergency Roadside Assistance services provide consumers and fleet owners a true option in today’s busy environment. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • roadside assistance is available. 24 hours a day, 7 days a week.
  • They will come to you anywhere in Australia.
  • They have a fleet of over 4,000 roadside assistance vehicles across Australia.
  • Roadside assistance is included in all of their car insurance policies as standard.
  • You can make unlimited callouts for roadside assistance.

Customer Testimonial:

“I was helped by roadside assistance Melbourne when I got stranded on the side of the road. The operator was very friendly and helpful and got me back on the road quickly.”

John K

9. AAMI

Key ServicesComprehensive, Third Party Property, Roadside Assistance, Compare Car Insurance options, CTP, ACT MAI Insurance
Websitehttps://www.aami.com.au/
Address15 South Rd, Braybrook VIC 3019, Australia
Phone+61 3 9330 5499
Operating Hours7AM – 5PM Mondays – Fridays | 7AM – 4PM Saturdays

They deal with a lot of car accidents as one of Australia’s largest national insurers. This means that they have some knowledge of them. In fact, the Skilled Drivers program has helped millions of drivers become safer on the road and get back on the road after an accident. Damage may range from little scratches and dents to major collision damage and humiliating mistakes when reversing. That’s not the first time, and they’ve seen them all. That’s why we make sure safety is always their first priority. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • roadside assistance is available. 24 hours a day, 7 days a week.
  • They will come to you anywhere in Australia.
  • They have a fleet of over 4,000 roadside assistance vehicles across Australia.
  • Roadside assistance is included in all of their car insurance policies as standard.
  • You can make unlimited callouts for roadside assistance.

Customer Testimonial:

“Great customer service! AAMI were very helpful when I had to make a claim and the process was quick and easy.”

Tania S.

10. RACQ

Key ServicesRoadside Assistance, Car Insurance, Car Loans, Batteries, Windscreens, Vehicle Inspections, Roadside For Electric Vehicles, Roadside For RVs, Roadside For Business
Websitehttps://www.racq.com.au/
AddressShop 37 Rose City Shoppingworld, 81 Palmerin St. Warwick 4370
Phone+61 13 1905
E-mailinfo@afca.org.au
Operating Hours9AM – 4:30PM Mondays – Fridays

RACQ has been providing assistance to Queenslanders for over 117 years and is owned by its 1.7 million members. RACQ offers 24/7 roadside assistance, the state’s largest network of patrols, and gets 92% of vehicles* going without towing. There are five levels of cover available for a range of different vehicles. RACQ is a force for good in Queensland communities, owned by our 1.7 million members. We’ve been helping motorists and their families for over 117 yearsvia expert patrols, the state’s largest road assist network, and 24/7 roadside assistance that gets 92% of vehicles* rolling again without towing. This is why they offer one of the finest roadside assistance Melbourne has to offer.

Key Differentiators:

  • roadside assistance is available. 24 hours a day, 7 days a week.
  • They will come to you anywhere in Australia.
  • They have a fleet of over 4,000 roadside assistance vehicles across Australia.
  • Roadside assistance is included in all of their car insurance policies as standard.
  • You can make unlimited callouts for roadside assistance.

Customer Testimonial:

“I’ve been with RACQ for years and they’ve always been there when I’ve needed them. I highly recommend their roadside assistance.”

George P.

Roadside Assistance Melbourne

Overall, when your automobile becomes undriveable for whatever reason, time is of the essence. You must shift and protect the vehicle from harm. A car breakdown may happen anytime and anywhere, regardless of whether you run out of gas or have engine problems due to lack of maintenance. When you need help, it’s ideal to have it on hand right away. We hope this helps you find the top roadside assistance Melbourne has to offer.

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Rachel Tan - FunEmpire

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I'm currently the editor at FunEmpire Media Australia. I've over 8 years of experience in the media industry discovering the best local businesses, places and things to do in Australia. From lifestyle, entertainment, food, travel, education and more, I strive to curate the very best Australia has to offer.